IndiGo cancels over 500 flights, triggers total chaos at Delhi, Mumbai, Hyderabad, Pune, Kolkata, Bengaluru, other airports, airline apologises for disruption - India Today
IndiGo faced a massive operational setback today as more than 550 flights were cancelled, causing widespread delays and confusion among passengers across several airports in India. The airline acknowledged the disruptions and issued an apology, citing unexpected operational challenges that affected crew availability and scheduling. Travellers reported long queues, last-minute cancellations, and rescheduled departures, leading to frustration during one of the busiest travel periods. Airport authorities said they were coordinating with the airline to manage crowd flow and assist stranded passengers. Meanwhile, IndiGo teams are working to stabilise operations, prioritise essential routes, and provide alternative travel arrangements wherever possible. The airline has urged passengers to check their flight status before heading to the airport. While the exact cause of the disruption remains unclear, industry experts believe crew shortages or system failures may have contributed. The sudden flight cancellations have sparked discussions about the need for improved planning and crisis management in airline operations.
The Key points
- Over 550 IndiGo flights were cancelled nationwide.
- Airline apologised for severe disruption and passenger inconvenience.
- Sudden operational issues led to massive schedule changes.
- Travellers reported long queues and repeated delays.
- Airports coordinated with staff to manage impacted passengers.
- IndiGo is prioritising essential and high-demand routes.
- Passengers advised to check updates before travelling.
- Alternative bookings and refunds offered on select routes.
- Experts suspect crew shortages or system issues as causes.
- Incident highlights gaps in airline crisis management and planning.
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