Zomato, Swiggy launch health scores amid increasing scrutiny over food quality
Food delivery giants Zomato and Swiggy have rolled out health scores for restaurants listed on their platforms, aiming to strengthen consumer trust and ensure better food quality. This move comes as regulatory bodies and customers place increasing emphasis on hygiene standards and safety in the food service industry. The health score system will allow users to check the hygiene ratings of restaurants before placing an order, making dining choices more transparent and reliable. Both platforms are integrating these scores with the help of industry audits and certifications to ensure authenticity. With food safety becoming a top priority for urban consumers, the feature is expected to encourage restaurants to maintain better standards while also reducing risks related to poor hygiene. The initiative highlights how online food delivery platforms are adapting to rising consumer expectations and regulatory scrutiny, positioning health and safety as central to their service offerings.
The Key points
- Zomato and Swiggy launch health score ratings for restaurants.
- New feature boosts food safety and hygiene transparency.
- Ratings visible to users before placing online orders.
- Initiative aligns with rising scrutiny on food quality.
- Data sourced from audits and certified hygiene checks.
- Encourages restaurants to follow strict cleanliness standards.
- Builds stronger consumer trust in online food delivery.
- Addresses growing demand for safe and healthy food.
- Helps users make informed dining and ordering decisions.
- Positions platforms as leaders in food safety innovation.
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